The mother company, AL Massaq Group, has been in business for over 35 years. Al Massaq has been a team member, subcontractor, or joint venture partner with some of the top companies in the world.
Engineering support
A team of Engineers and Subject matter Experts from Pilatus is residence in Saudi Arabia to assist and cross-train the local maintenance team, which is in charge of day-to-day maintenance for both the PC-21 and the support simulators and support equipment.
This improves and enhances the readiness and availability of the fleet.
This team is under the care of Al Massaq in all their needs, as described above.
Supply chain management
Historically, Pilatus Aircraft has kept close management on the need and mean time between familiarization of their fleet of aircraft worldwide.
This data is essential to keeping the planes in the air, anticipating the spares needed, and providing them before the needed time.
This unique capability has consistently ensured an exceptional aircraft availability rate of 95%.
Pilatus Al Arabia has managed to stay well above the agreed-upon percentage since the start of the contract.
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